Opsgenie

Ensure that your customers enjoy uninterrupted service with the Opsgenie early warning system.

Track & React to Crises Quickly

Product malfunctions and system failures can be extremely costly, which is why setting up an Incident Response Plan (IRP) is one of the central tasks of any IT department. Opsgenie is an early warning system that provides businesses with multi-channel alerting and other tools to monitor systems and coordinate reaction processes. Atlassian combines its proven collaboration and workflow platforms with the efficient escalation and deployment management processes of Opsgenie to ensure that you never miss critical warnings again.

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Your Opsgenie Experts

The Opsgenie platform provides a broad service package so that you can keep track of crisis situations and react quickly to them. GlobalLogic’s Atlassian consultants can:
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Support you in developing an early warning system

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Create an effective deployment plan so that you can use this tool optimally

Opsgenie Features

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Fast System Recovery

  • Broad service package of tools and processes that enable you to minimize downtimes and react quickly to emergencies
  • Groups warning messages together and filters unimportant messages automatically
  • Allows you to adapt the alerts to your workflow so that you always have dynamic reporting
  • Enables you to correlate deployments and commits to incidents
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Optimal Reaction Chain

  • Define reaction chains ahead of time and launch them with just one click when a critical incident occurs
  • Tool automatically retrieves stored availability schedule and sends corresponding message to all responsible people
  • Use integrated chat room to quickly coordinate a solution
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Central Platform

  • Provides a central platform for successful incident management
  • Enables cross-departmental collaboration, escalation management, and rapid resolution
  • Integrates with 200+ tools (e.g., monitoring ITSM, ChatOps, Slack, StatusPage)
  • Ensures optimal adaptation to your individual requirements

FAQs

Yes, Opsgenie is an Atlassian Open DevOps product that helps teams to streamline incident management and response processes.

Opsgenie is an incident management platform that helps businesses to monitor systems and customize applications. It offers helpful alerts so businesses do not miss critical incidents and can efficiently take action in a timely manner.

Opsgenie is included in Jira service managment. Users have the option to use Opsgenie separately, or have the entire team use Jira Service Management, which includes Opsgenie functionality.

Opsgenie Heartbeat Heartbeats is used to ensure that a businesses environment can connect to Opsgenie continuously, eliminating network problems between the system and Opsgenie.

Let’s Work Together

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Meet Our Experts

Julieta
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The opportunities for growth and learning are endless, it is a very good place to pursue a career! Also, people are VERY cool, if you work at GL you will end up making friends.

Julieta, Marketing Specialist

 

Priscilla
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Day by day you learn something new, the possibility of working with other cultures, countries, different ways of thinking, makes you challenge yourself all the time and is nourished by new possibilities.

Priscilla, L&D Manager

 

Vikas
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Working with GlobalLogic has given me the opportunity to contribute to make a lasting impact in the life of many through our work across Industries. At GlobalLogic, I continue to pursue my passion of working on futuristic technology. I started back in 2009 and grew rapidly. Today, I am focused on Thought Leadership, Digital Acceleration, and Future Ready Talent for the next level of growth. Future is already here at GlobalLogic!

Vikas, AVP, Technology

 

Ibrahim
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As an Atlassian Consultant, I help a wide variety of companies realize their full potential by enabling strong collaboration between their teams. With the help of Jira or Confluence, for example, cooperation and knowledge sharing can be digitized and simplified. At GlobalLogic, I have the support of a strong team for this and the freedom to continuously educate myself.

Ibrahim, Atlassian Consultant

 

Prabhu
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With 26+ years of experience, I have successfully architected, managed & delivered projects across various industry verticals and led teams of all sizes. I have also driven the strategic IT direction of client organizations, leveraging emerging technologies and best practices that exhibit the potential for improving execution, efficiency and effectiveness. I am passionate about re-visioning complex challenges, motivating teams to execute successfully through insight and taking big ideas forward.

Prabhu, Principal Architect, Technology

 

Per-Anders
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As a GlobalLogic employee, I feel it’s natural to always strive for meet or exceed the client expectations. I have always appreciated GlobalLogic Sweden’s flat organization enabling casual and personal relations with all members of the GlobalLogic team. I also enjoy the constant opportunities to every day develop new knowledge in todays and future technologies.

Per-Anders, System Engineer

 

Per-Anders
quote

As a GlobalLogic employee, I feel it’s natural to always strive for meet or exceed the client expectations. I have always appreciated GlobalLogic Sweden’s flat organization enabling casual and personal relations with all members of the GlobalLogic team. I also enjoy the constant opportunities to every day develop new knowledge in todays and future technologies.

Per-Anders, System Engineer

 

Sourav
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It has always been very easy to communicate with everyone at the company when I have any issues or questions and the resolutions are really fast too. This was my first time coming and working in Sweden and everything was really smooth. Everyone is really friendly and helpful. I also got into a good project and got a lot of exposure working in it. I learnt a lot and have been growing continuously since then.

Sourav, Senior Software Engineer

 

Sourav
quote

It has always been very easy to communicate with everyone at the company when I have any issues or questions and the resolutions are really fast too. This was my first time coming and working in Sweden and everything was really smooth. Everyone is really friendly and helpful. I also got into a good project and got a lot of exposure working in it. I learnt a lot and have been growing continuously since then.

Sourav, Senior Software Engineer

 

Piotr
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Currently, he works for the biggest automotive player in Europe. He is part of the team responsible for creating Head-Up Display for upcoming Mercedes in 2022. Piotr is responsible for features development and various testing, including functional safety. He strongly believes that a positive atmosphere at the workplace has great importance and contributes to productive and pleasant work life.

Piotr, Software Engineer

 

Piotr
quote

Currently, he works for the biggest automotive player in Europe. He is part of the team responsible for creating Head-Up Display for upcoming Mercedes in 2022. Piotr is responsible for features development and various testing, including functional safety. He strongly believes that a positive atmosphere at the workplace has great importance and contributes to productive and pleasant work life.

Piotr, Software Engineer

 

Konrad
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He works in the Gateway Diagnostics team of the ICAS1 project for our customer - one of the leading Tier1 Automotive suppliers. He graduated from West Pomeranian University with an Electronics and Telecommunications degree. Truly passionate about programming, Embedded Systems, and everything related to new technologies.

Konrad, Software Developer

 

Paweł
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He is working in Big Data project for a major international pharmaceutical company, leading and supporting multiple Scrum teams distributed over 3 countries and 2 continents. His responsibilities are focused on handling relations and information exchange between the team and stakeholders in a dynamically changing environment of agile software development.

Paweł, ​Scrum Master

 

Jurata
quote

She is a Requirements Engineer in the automotive field and a Leader of Requirements Engineers in the Polish part of the project (17 people across 3 locations). She is also responsible for software requirements in the system, currently focused on diagnostics. Jurata actively participates in international conferences and events, e.g. Impact mobility rEVolution or Women in Technology Poland birthday event.

Jurata, Business Analyst

 

Paweł​
quote

His tasks involve creating automated tests, as well as testing applications and firmware. Mentoring skills are the factor that makes him stand out: he supports new employees, juniors, and regular testers. Paweł is also an enthusiast of Lego Mindstorms and Lego Technic, participating in Lego SUMO competitions.

Paweł​, Senior Test Engineer

 

Damian
quote

Damian works for the project for Continental - the world’s leading automotive manufacturing company. In his everyday work, he is responsible for software development. Pushing the boundaries is his passion.

Damian, Software Engineer

 

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