Case Studies

Cybersecurity Software Provider Modernizes Its Monolithic Application

Learn how GlobalLogic Data Engineering helped a global security and compliance company – focused on email and multi-channel communications –  reduce the risks of insider threats, phishing, data leaks, and compliance violations. 

Reducing Data Compromise Risks Across Multiple Communications Channels

The communications cybersecurity company helps customers stay up-to-date on security and compliance issues with business collaboration apps, mobile chat, conferencing, social media, and email via a cloud-based software platform. The company was seeking a partner to help them modernize their monolithic system for better scalability and adaptability.

Challenges

Scalability issues with their core policy engine include:

  • Difficulties and delays onboarding new connector sources.
  • Scalability limitations of a monolithic legacy system.
  • The ramifications of an API-first approach.
  • Challenges with holding historical data for former customers.
  • Inability to provide a machine learning (ML) platform for exploring historical data.

Value Created

GlobalLogic took complete responsibility for data migration from strategy and implementation to quality assurance and deployment. Our Data Engineering team developed a solution that delivers:

  • More development flexibility by being cloud agnostic.
  • API contract and governance.
  • A data lake capable of ingesting multiple connectors’ data streams.
  • Message-oriented middleware to commute between components.

Impact

  • Added intelligence: A scale-rule engine acts as the brain to a monolithic system consisting of natural language processing (NLP), pattern matching, and ML models.
  • Fast ML development: An ML framework provides access to the complete data lake, expediting ML development lifecycles.
  • Quality: GlobalLogic experts focus on quality from day one to achieve high-quality standards.
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communications channels covered
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free-text calls recorded per day
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combined savings in fines for off-label promotions and manual review costs
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Microservices Execution Playbook

Discover how GlobalLogic helped this leader in security and compliance guard against business communication risks with a modern data platform.

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