Odigo is a visionary and the only European company recognized in the first global Gartner Magic Quadrant for Contact Center as a Service (CCaaS) providers report. It helps large organizations connect with individuals through world-class, cloud-based contact center solutions. Its cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and a satisfying, engaging experience for service agents. With a 25-year history of industry firsts, Odigo has more than 200 clients around the world.
GlobalLogic is partnering with Odigo to build smarter cloud contact centers and elevate customer experiences. Odigo product labs have doubled in just a couple of months with a committed team of user experience, product management and public cloud specialists. Unified across time zones, the unique integration of GlobalLogic and Odigo’s values has helped accelerate growth and create a formidable partnership. Learn more in the below interview with Odigo’s Chief Marketing and Product Officer, Thibaud Pietri.
