Manager IRC254085

Description

GlobalLogic is looking for a highly skilled and motivated Manager to manage a large portfolio of over 250+ headcount. The ideal candidate will possess excellent organizational, communication, and problem-solving skills to ensure customer satisfaction, retention, and revenue growth. This role requires balancing multiple responsibilities and effectively managing relationships with clients across various industries.

Requirements

• Overall 12+ years of experience, with 8+ years in team management
• Must be a graduate
• Excellent communication skills
• Must have expeience in conflict management expertise, client and stakeholder relationship building, commitment to compliance and standards, leadership and team development, clear and impactful communication, results-driven and initiative-oriented
• Must be flexible to work from office in rotational shifts

Job responsibilities

• Fosters team development through consistent guidance, constructive feedback, and support.
• Delivers timely and comprehensive performance reports, highlighting challenges, progress, and resource needs.
• Effectively manages local resources, including staff, budget, and equipment, to optimize operations.
• Ensures adherence to company policies and standard procedures within the satellite office.
• Navigates the unique challenges of running a remote office, including resource constraints and distance from the main headquarters.
• Handles unexpected situations confidently and calmly, demonstrating problem-solving skills under pressure.
• Manages multiple priorities, balancing team leadership, day-to-day operations, and reporting responsibilities.
• Cultivates strong relationships with local clients, vendors, and stakeholders to foster a collaborative environment.
• Proactively takes initiative and works independently, requiring minimal supervision.
• Remains focused on achieving both organizational goals and specific local office targets.
• Makes informed, independent decisions while ensuring alignment with overarching project goals.
• Effectively resolves interpersonal or work-related conflicts, promoting a harmonious team dynamic.
• Engages and motivates the team in a smaller, potentially isolated setting, promoting a positive work culture.
• Creates a supportive and unified team environment that encourages collaboration and growth.
• Maintains clear communication with the main office, ensuring the team is well-informed and aligned with broader company objectives.
• Acts as the primary liaison between the satellite office and headquarters, facilitating effective coordination and alignment.
• Addresses client and stakeholder inquiries promptly, providing timely resolutions to any issues that arise

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.