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Lab Integration and Field Trial (LIFT) Engineer IRC244688
| Job: | IRC244688 |
| Location: | Colombia - Bogota |
| Designation: | Lead Engineer |
| Experience: | 5-10 years |
| Function: | IT Infrastructure |
| Skills: | Customer Support, Linux, Networking, TCP/IP |
| Work Model: | Remote |
Description:
We are looking for a Lab Integration and Field Trial (LIFT) Engineer to join our teams!
You will work with a leading provider of innovative broadband solutions that deliver video, voice and data to communications providers around the world. GL team participates in development, QA and support of several generations of such solutions.
The CableOS project is about developing the new software-based network equipment that provides access to Internet/IPTV/VoIP services with using powerful servers. It is an innovative solution for Internet Service Providers that will allow to get rid of the existing HW equipment and to migrate to the cloud, saving customers the enormous expenses for the support of huge number of hardware network equipment. Currently there are no competitors to this project in the world and Customer offers the opportunity to be at the beginning of the rapid development of the product and the opportunity to take their place in a fast-paced engineering team.
Requirements:
- Bachelor’s in computer science, Electronic Engineering, Telecommunications or equivalent
- 7+ years direct experience in networking systems hardware and software design and troubleshooting.
- Strong expertise in IP network switching and routing protocols, TCP/IP stack is a “must”.
- Experience in configuration and administration of Linux-based servers is a “must”.
- Ability to understand technical documentation including Software/Hardware
- Configuration Guides, schematics, work instructions, test procedures, etc.
- Problem solving, analytical and communications skills.
- Knowledge of DOCSIS, CMTS configuration and troubleshooting is a plus.
- Knowledge of FTTX is a plus.
- Language – English at advanced level
Travel requirements:
This position requires significant travels worldwide (within NAC region mainly but not limited) with expected rate: up to 50% out of entire work hours. The candidate needs to be ready to work in NAC time zones (PDT, MDT, EDT) as focus on NAC Customers/Accounts.
Responsibilities:
- Support activities for client lab integration, testing, qualifications, and field trials.
- Design IP networking ecosystem with our platform/system to support Customer Use Cases.
- Communicate with marketing, engineering, and sales team about client expectations.
- Responsible for testing new software and hardware; report and track defects to engineering.
- Design, execute, and lead client field trials.
- Train clients on the operation and troubleshooting of the platform/system.
- Train field service team on the operations and troubleshooting of platform/system system and any new features that are supported.
- Assist with deployments and technical support as needed.
- Assist with supporting customers in conjunction with our 24/7 Technical Assistance Centre (TAC), as required. Investigate, diagnose and resolve Customer issues on-site in a timely manner and if needed escalate problems for assistance.
- Resolving equipment performance related issues within ourequipment and in conjunction with our application partners, utilizing technical issue logging/escalation systems as appropriate.
What We Offer
Exciting Projects:Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.
Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.
Professional Development:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally.
Excellent Benefits:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.