{"id":6400,"date":"2016-01-31T18:40:47","date_gmt":"2016-01-31T18:40:47","guid":{"rendered":"https:\/\/www.globallogic.com\/?p=6400"},"modified":"2025-03-08T21:52:57","modified_gmt":"2025-03-08T21:52:57","slug":"innovative-interfaces","status":"publish","type":"insightsection","link":"https:\/\/www.globallogic.com\/sk\/insights\/case-studies\/innovative-interfaces\/","title":{"rendered":"Innovative Interfaces"},"content":{"rendered":"\n
<\/p>\n
GlobalLogic si na vytvorenie centra \u00fazko napojen\u00e9ho na glob\u00e1lne aktivity spolo\u010dnosti Innovative Interfaces zvolil pr\u00edstup postaven\u00fd na troch z\u00e1kladn\u00fdch \u00faloh\u00e1ch: zauja\u0165 miestnych knihovn\u00edkov, predstavi\u0165 Innovative India odborn\u00edkom z kni\u017eni\u010dn\u00e9ho ekosyst\u00e9mu a zvidite\u013eni\u0165 aktivity Innovative prostredn\u00edctvom lokalizovan\u00e9ho osvetov\u00e9ho kni\u017eni\u010dn\u00e9ho programu. V\u00fdsledkom tejto strat\u00e9gie nebolo iba spustenie callcentra, ale aj vybudovanie vz\u00e1jomnej d\u00f4very a bezprobl\u00e9mov\u00e1 integr\u00e1cia oboch spolo\u010dnost\u00ed.\u201eSp\u00f4sob, ak\u00fdm sa spolo\u010dnos\u0165 GlobalLogic spojila s na\u0161imi \u013eu\u010fmi, aby zalo\u017eili Innovative India, bol naozaj prec\u00edzny, profesion\u00e1lny a efekt\u00edvny,\u201c povedal Jay Shankar, SVP R&D and Customer Support firmy Innovative Interfaces. \u201ePrekonali na\u0161e o\u010dak\u00e1vania v ka\u017edej f\u00e1ze, a najm\u00e4 v tom, ako plynulo sa integrovali do na\u0161ich \u0161trukt\u00far, \u010do tie\u017e prispelo k \u00faspechu n\u00e1\u0161ho centra.\u201c<\/p>\n
<\/p>\n
Innovative India do roka od svojho zalo\u017eenia poskytovala podporu a\u00a0slu\u017eby akademick\u00fdm a\u00a0verejn\u00fdm kni\u017eniciam, ale i\u00a0\u0161pecializovan\u00fdm centr\u00e1m, ak\u00fdmi s\u00fa napr. lek\u00e1rske \u010di pr\u00e1vnick\u00e9 kni\u017enice. V\u010faka \u0161pecializovan\u00e9mu prij\u00edmaniu person\u00e1lu a\u00a0prenosu vedomost\u00ed vyu\u017e\u00edvan\u00fdch v\u00a0\u0161pecifickom prostred\u00ed sa o\u00a0technick\u00fa a\u00a0aplika\u010dn\u00fa podporu staraj\u00fa knihovn\u00edci, ktor\u00ed d\u00f4verne poznaj\u00fa kni\u017eni\u010dn\u00fd syst\u00e9m i\u00a0softv\u00e9r firmy Innovative, zatia\u013e \u010do samotn\u00fa in\u0161tal\u00e1ciu produktu, migr\u00e1ciu softv\u00e9ru a\u00a0aktualiz\u00e1ciu jeho jednotliv\u00fdch verzi\u00ed v\u00a0glob\u00e1lnom prostred\u00ed maj\u00fa na starosti \u0161pecialisti na slu\u017eby technickej podpory. GlobalLogic navy\u0161e pomohol spolo\u010dnosti Innovative roz\u0161\u00edri\u0165 jej potenci\u00e1l v\u00a0oblasti in\u017einieringu, v\u010faka \u010domu t\u00e1to dok\u00e1zala na trh uvies\u0165 nov\u00e9 prvky a\u00a0verzie softv\u00e9ru, ktor\u00e9 prin\u00e1\u0161aj\u00fa \u00fa\u017eitok kni\u017eniciam na celom svete.<\/p>\n
<\/p>\n