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Technical Consultant for API Integrations IRC251874
| Job | IRC251874 |
| Location | Argentina - Buenos Aires |
| Designation | Senior Developer |
| Experience | 5-10 years |
| Function | Engineering |
| Skills | Business Analysis, Business Impact Analysis, Context API |
| Work Model: | Remote |
Description
We’re looking for an API Integration Specialist to join our team and play a key role in helping clients integrate, troubleshoot, and optimize API solutions while delivering an outstanding onboarding experience.
Requirements
Technical Skills
- API Integration: Prior experience working with APIs (REST, SOAP, GraphQL). Familiarity with API management tools and platforms like Postman, Swagger, or Apigee. Knowledge of API security protocols (OAuth, JWT, TLS).
- Technical Problem Solving: Ability to diagnose and resolve technical issues effectively. Experience working with logs, service monitoring, and integration debugging.
- Programming and Automation: Basic or intermediate knowledge of languages such as Python, Java, JavaScript, or similar for integration testing or scripting. Understanding of CI/CD tools and test environments.
- Testing and QA: Experience in functional and integration testing to ensure APIs meet required standards.
- Documentation and Tools: Ability to create clear and accessible technical documentation for both technical and non-technical users. Experience using tools like Confluence, GitHub Pages, or Notion to maintain updated documentation.
Job Responsibilities
- Client Onboarding: Collaborate closely with clients and partners to understand their API integration needs. Guide clients through the onboarding process with clear documentation and step-by-step instructions.
- Technical Support: Troubleshoot and resolve technical challenges related to API integrations, ensuring prompt issue resolution. Work alongside the development team to address complex technical issues and implement solutions.
- Documentation and Training: Create and maintain comprehensive onboarding documentation and training materials for clients.
Conduct training sessions to educate clients on the effective use of the API platform. - Communication: Serve as clients’ primary point of contact during onboarding, ensuring excellent customer service.
Communicate effectively with technical and non-technical stakeholders, ensuring all expectations are clear. - Collaboration: Work with internal teams including developers, product managers, and customer support to ensure a seamless onboarding process. Provide feedback to improve the onboarding experience and enhance client satisfaction.
- Quality Assurance: Conduct detailed testing of API integrations to ensure compliance with standards and specifications. Identify and resolve any issues or discrepancies during the onboarding process.
- Stay Updated on Industry Trends: Stay informed about the latest advancements in API technologies and integration best practices. Apply industry insights to improve processes and deliver innovative solutions.
We Offer
Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.
Collaborative Environment:Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.
Professional Development:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally
Excellent Benefits:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.