Software Operations
GlobalLogic’s leadership position highlights its strengths in designing new digital experiences, developing cutting-edge digital products, and driving client revenue growth. As a recognized Leader, GlobalLogic joins a select group of engineering service providers distinguished by their diverse capabilities, long-standing client relationships, and robust growth.
Notable engagements include:
- Leading an ad-tech firm to modernize its demand-side platform, resulting in significant improvements in performance, scalability, and user experience. The project encompassed UI modernization, implementation of cookie-less advertising solutions, QPS reduction for optimized efficiency, and migration to a modern, cloud-native architecture using Kubernetes and Ethos.
- Partnering with a major US tech firm to enhance real-time incident creation and monitoring for their transit analytics tools. By leveraging advanced monitoring techniques, including analyzing social media and relevant websites every 10-15 minutes, GlobalLogic enabled the client to proactively alert users about service disruptions, significantly improving reliability and customer satisfaction.
“GlobalLogic has been recognized as a Leader in the Operations-specific Software Product Engineering Services PEAK Matrix® Assessment 2024. It has demonstrated strong revenue growth in its software operations services portfolio, driven by large engagement wins,” says Mayank Maria, Vice President at Everest Group. “The firm has robust service offerings around both performance monitoring and issue remediation phases and lays strong emphasis on emerging themes such as observability and AIOps. GlobalLogic’s software operations clients appreciate its strong technical capabilities, quick team ramp-up – particularly across offshore locations – and effective relationship management practices.”
“We’re pleased to be recognized as a Leader by Everest Group in the Operations-specific Software Product Engineering Services PEAK Matrix,” said Sumit Sood, COO and Head of Engineering at GlobalLogic. “This acknowledgment, especially in the area of emerging themes around AI, speaks to our commitment to delivering innovative software operations solutions for our clients globally. We’re dedicated to continuing to evolve and strengthen our intelligent engineering capabilities to offer improved next-generation solutions and services for enterprises.”