Use of Artificial Intelligence for Customer Retention & Satisfaction in the Insurance Industry

Insight categories: AI and MLAutomotive

The insurance sector is facing increased claims, disruption from InsurTech companies, and changing client needs. Customers are coming to expect a superior experience in their dealings with insurance companies. When customers get frustrated by delays, they quickly change their policies.

Which technologies can insurance companies employ to boost customer retention? Learn the difference between Narrow and General AI, the challenges faced by the insurance industry, and how AI-based deep machine learning can provide solutions. In this whitepaper, you’ll also discover use cases for vehicle damage inspection, drone roof assessments, and acquiring new clients using chatbots.

Authors

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Author

Utkarsh Shekhar

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Author

Sandeep Gill

Consultant

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Top Authors

Yuriy Yuzifovich

Yuriy Yuzifovich

Chief Technology Officer, AI

Richard Lett

Richard Lett

VP of Healthcare Technology

Chet Kolley

Chet Kolley

SVP & GM, Medical Technology BU

Ravikrishna Yallapragada

Ravikrishna Yallapragada

AVP, Engineering

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