Senior User Experience Researcher IRC241953

Job Responsibilities:

• Conduct research to identify user needs and product market fit to help inform strategy and capabilities to be built:
o Refine research requests in collaboration with multiple stakeholders within highly-matrixed, cross-functional project teams
o Develop research plans using methods appropriate to addressing research questions
o Recruit participants representing target audience
o Conduct moderated or unmoderated research
o Analyze results
o Report findings and relevant insights to cross-functional project teams
o Archive results.

• Confidently conducts user or market research using the following methods:
o Usability studies
o Iterative design research
o In-depth interviews.

• Be familiar with many of the following user or market research methods:
o Low-to-medium complexity surveys
o Focus groups
o Diary Studies
o Participatory Design
o Contextual Inquiry
o Concept Study
o Kano
o Card Sorting (open & closed)
o Tree-testing

• Build relationships with stakeholders to better understand business needs and the context of problem areas and target users.

• Tailor communications (content focus, style, format, etc.) for different audiences as appropriate.

• Collaborate with experience and content designers within the human-centered design process to design exceptional experiences for the customers.

• Collaborate with experience designers and content designers to facilitate the gathering and synthesizing of diverse insights in ambiguous problem spaces.

• Apply and adapt design and research processes to fit needs of project.

What We Offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.