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Proactive Monitoring Specialist IRC230576

Job: IRC230576
Location: India - Noida
Designation: Senior Software Engineer
Experience: 3-5 years
Function: Engineering
Skills: AWS, cloud, Monitoring, SQL
Work Model: Hybrid

Description:

 

We are seeking a skilled and proactive Monitoring Specialist with expertise to enhance the monitoring capabilities of our systems and applications. In this role, you will play a pivotal role in ensuring the stability, performance, and reliability of our infrastructure and services through proactive monitoring and analysis.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3 – 4 years’ experience working with Datadog or similar monitoring tools in a
production environment.
• Strong understanding of monitoring concepts, including metrics, logs, and traces.
• Deep understanding of web applications; capable of digesting data flows and building
synthetic transaction monitors for core functionality.
• Proficiency in querying and analyzing data using query languages such as SQL,
PromQL, or similar.

• Solid understanding of cloud platforms (e.g., AWS, Azure, GCP) and container orchestration technologies (e.g., Kubernetes).
• Excellent problem-solving skills with the ability to troubleshoot complex issues under pressure.
• Strong communication skills with the ability to collaborate effectively across teams.


Preferences:

Exp : 3-6yrs

Must Have Skills: L2 support 

Monitoring (troubleshooting)

Creating Dashboard 

Dashboard Monitoring

Cloud Support (any Cloud AWS/Azure /GCP)


Job Responsibilities:

1. Design and implement comprehensive monitoring solutions to monitor the health, performance, and availability of our systems, applications, and services.
2. Develop custom monitoring metrics, alerts, and dashboards tailored to specific use cases and business requirements, utilizing Datadog APM technology.
3. Proactively identify potential issues and performance bottlenecks by analyzing metrics, logs, and traces collected and take preemptive actions to mitigate risks.
4. Collaborate closely with cross-functional teams including DevOps, Engineering, and IT Operations to troubleshoot and resolve issues identified through monitoring and utilizing insights.
5. Continuously optimize and fine-tune monitoring configurations to improve detection accuracy, reduce false positives, and enhance overall system observability.
6. Stay abreast of industry best practices and emerging trends in monitoring and observability and recommend enhancements to our monitoring strategy.
7. Provide guidance and support to internal teams for monitoring, troubleshooting, and performance optimization purposes.
8. Participate in incident response and on-call rotations to ensure timely resolution of critical issues affecting production systems, leveraging insights.


What We Offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

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