Product Support Specialist (Fluent in Japanese & English) IRC255411

Description

GlobalLogic, a Hitachi Group company, is one of the fastest-growing digital product engineering companies on the market.

We are looking for a specialist who speaks both Japanese and English and is capable of representing our expertise as we expand our services to new markets. Ideally, the candidate already has experience in sales or is willing to pursue a career in this domain.

Being part of our team in Poland you will work with IT specialists from the CEE region and Japan, helping to facilitate cultural and language differences to achieve successful product delivery.

Requirements

Must have:

• Proficiency in Japanese (both written and spoken) – JLPT N2 / N1 or Native
• Good command of English
• Excellent presentation skills (e.g. project results to end customer)
• Good analytical skills, and ability to collect, process, and organize information effectively
• Ability to deliver high-quality output paying attention to detail
• Disciplined, process/results driver

Nice to have:

• Understanding of software development and product engineering
• Experience working in Media industry or as a copywriter would be a plus
• Proficiency in business correspondence and communication with different-level stakeholders

Job responsibilities

• Work closely with the engineering team to create sales materials for new markets
• Participate in presentations/calls that show our expertise (in Japanese)
• Be able and willing to present our experience to Japanese clients (in Japanese)
• Design, write, edit, and keep updated sales materials: case studies, solutions presentations, white papers, website content, etc.

#LI-MOGR   #LI-REMOTE

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.