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Healthcare – Professional Services – Leader IRC231019
| 仕事No. | IRC231019 |
| 勤務地 | India - Noida |
| 役職 | Senior Consultant |
| 経験 | 10-15 years |
| 職種 | Engineering |
| スキル | Product Enhancement and Implementation Strategy |
| Work Model: | Hybrid |
職種概要
Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in developing the end-user modules’ firmware, implementing new features, maintaining compatibility with the newest telecommunication and industry standards, as well as performing analysis and estimations of the customer requirements
必要条件
Employment Prerequisites
Healthcare domain experience, DICOM, HL7
Understanding of any scripting programming language
13+ years in a technical role such as technical support, integrations, software implementation or analysis
10+ years in a customer service position
Strong organizational, interpersonal, and communication skills (verbal and written)
Strong time and project management skills and the ability to assess urgency and set priorities
Ability to multitask and meet established deadlines, while maintaining quality and customer satisfaction
Must be able to schedule and lead calls with customers to drive towards timely and accurate integration configuration, testing,
Build the knowledge base for the different products being worked on.
Readiness to work in shifts to support US & APAC
職務内容
Manage multiple integration assignments concurrently to see their overall success, while delivering a positive customer experience
Provide technical and/or consultative support to customers regarding the assigned integration products and methodologies
Manage and perform data migration processes, including data validation, and system testing.
Demonstrate excellence in customer service skills by keeping a positive, can-do attitude for our customers
Address, troubleshoot, and resolve customer concerns and issues in a timely manner
Consistently ensure that business is conducted with integrity at all times and that behavior aligns with Intelerad policies, procedures, and core competencies
私たちが提供するもの
Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.
Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.
Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!