Delivery Manager / Scrum master IRC256421

Description

Sitting within Enterprise Technology, Product Engineering is responsible for developing high-quality software products for customers of our client in Automotive domain in Europe. They adopt modern software development best practices, leveraging Cloud Technologies and DevOps principles to produce highly scalable, highly secure and highly resilient systems.

Their Connected Platform will sit across all their systems, providing their customers with a single point of access, to gain a single view of all of their assets.

The Connected Platform team are committed to using cutting-edge technologies to support fast paced delivery and to drive innovation for Automotive domain, and for our customers. This is a Greenfield product, aimed at providing the technology foundation for the business for the next 10 years and beyond.

They are cloud native in the approach, seeking to leverage Managed Services where possible, enabling our developers to remain laser focused on delivering business value. The product that we are developing will require the adoption of appropriate, and best practise technologies to ensure we maximise value for our employees.

Requirements

• Methodology:You are familiar with both Waterfall and Agile delivery techniques and can adapt and apply these pragmatically to best meet the needs of the programme. You can represent and be an advocate for these tools and techniques but are also keen to understand and apply opportunities for improvement.
• Tooling: You are familiar with common delivery tools such as MS Project, Azure DevOps, Jira, Tableau etc. and know how to use these to plan and manage current deliveries whilst capturing data to drive learnings and improvements for future iterations.
• Communication Skills: You know how to communicate effectively with stakeholders at multiple levels. You can advocate and communicate what a team does to create trust and authenticity. You know how to successfully react and respond to challenge whilst maintaining positive working relationships.
• Planning: You take a rigorous approach to planning, forecasting, estimating and tracking progress whilst retaining the ability to manage uncertainty and adapt plans when necessary. You know how to communicate plans and progress to a range of stakeholders. You ensure teams are aware of and focused on the top priorities and can intervene or escalate as appropriate to achieve desired goals.
• Team Dynamics and Collaboration: You know how to build and maintain successful delivery teams, taking into account team styles and how people work together. You have the ability to provide objective, constructive feedback, resolve conflicts within the team and maintain morale and purpose during challenging periods.

To be successful in the role, our ideal candidate will:
• Minimum of 3 years of experience in release management, with a focus on managing CI/CD processes and releasing across both web and mobile platforms.

• Strong understanding of CI/CD principles and tools (e.g., Azure DevOps). Knowledge of mobile and web-based software development.

• Proven ability to manage and deliver on time in a high-pressure, fast-paced environment. Experience with Agile/Scrum methodologies is a plus.

• Excellent communication skills with the ability to effectively convey complex information to a variety of stakeholders. Proven experience in managing communications around the release process.

• Strong problem-solving skills with an emphasis on proactive problem identification and solution implementation.

• Proven ability to lead cross-functional teams and manage through conflict, driving teams towards solutions.

• Experience with risk management, able to anticipate and mitigate potential issues in the release process.

• Knowledge of IT governance and operations, and experience in ensuring compliance with company and industry regulations.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Additional Preferred Qualifications:
• Professional certifications such as Certified Release Manager (CRM), Certified Scrum Master (CSM), or similar would be advantageous.
• Experience with cloud platforms (e.g., Azure or AWS).
• Experience in a high growth enterprise environment.

 #LI-RA2

Job responsibilities

The 3 pillars of our client’s strategy are ‘Strong Foundations’, ‘Digital Transformation’ and ‘New Growth’. Successful delivery of this ambition requires our technology teams to work across boundaries more than ever before to deliver solutions that are both increasingly complex and business critical.
The Technology Delivery Manager acts as the lynchpin in our technical teams, ensuring that projects are well defined, planned and managed so that agreed milestones are achieved to time, cost and quality. In essence, the Technology Delivery Manager drives the technical workstream for one or more projects, coordinating across technical teams to ensure a fully integrated technical delivery to agreed time, cost, and quality.
As a new role within a maturing team, the Technology Delivery Manager will also play a key role in defining, trialling, embedding, and refining new ways of working that increase quality and certainty of outcome from Technical Delivery teams. This element of the role is of equal importance to day-to-day delivery.

Objectives for Role
• Managing Cross engineering and technology team delivery [Squads, third parties and infra/technical teams across enterprise] to drive successful outcomes for complex technology deliveries.
• Cross team liaison [Product, Portfolio, Engineering (Dev/QA), Infra].
• Lead and co-ordinate the end-to-end release process to ensure smooth and reliable software releases.
• Manage daily releases across both web and mobile platforms, ensuring minimal disruption to ongoing services.
• Dependency management [identification, resolution and escalation].
• Liaison and alignment with Squads through various ceremonies, taking on scrum master activities in order to drive the delivery.
• Reporting collated progress and challenges to the Programme/Project Management team(s) and to the Product Engineering Management.
• Proactively identify potential release bottlenecks or challenges and work with the team to find effective solutions.
• Supporting new process definition and improvement [templates, activities, meetings, roles etc].
• Active involvement in quarterly planning.
• Direct involvement across the Solution Delivery Lifecycle (Design, Build, SIT/UAT & Release/Warranty).
• Alignment on cross team deployment and release planning.
• Alignment with Release Management team(s) and processes.
• Support unblocking technical issues.
• Support triage resolution cross-team through delivery lifecycle.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.