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Senior Atlassian and Collaboration Tools engineer IRC245659
| Job | IRC245659 |
| Location | Ukraine - Kyiv |
| Designation | Lead Engineer |
| Experience | 5-10 years |
| Function | IT Infrastructure |
| Skills | Confluence, JIRA, Slack, System Integration |
| Work Model: | Remote |
Description
Harmonic is seeking a skilled and experienced Atlassian Administrator and Collaboration Tools engineer to oversee the migration of our corporate Confluence, Jira and Slack environments. The candidate will play a key role in ensuring the smooth transition of our Atlassian tools to a new SAAS environment and will be responsible for maintaining and optimizing our Slack and Atlassian platforms to facilitate seamless collaboration across corporate teams. The position is 100% remote and under the Snr IT infrastructure director.
Requirements
At least 5 years of experience, dedicated to Atlassian Confluence / Jira and ideally Slack management.
You will need to have in-depth knowledge of:
- Proven experience with Atlassian products, especially in administrating and migrating;
- Hands-on experience managing Slack, including integration with other tools;
- Strong understanding of workflows, permission schemes, and user management;
- Experience and knowledge of best practices for data migration;
- Excellent troubleshooting skills and the ability to provide end-user support;
- Strong communication skills to train and guide users;
- Ability to work independently.
Job Responsibilities
Atlassian Migration & Administration:
- Plan, coordinate, and execute the migration of existing Confluence and Jira environments to a new corporate infrastructure.
- Ensure data integrity, minimize downtime, and address any issues that arise.
- Configure and customize Jira and Confluence.
- Manage user accounts, roles, and permissions.
- Monitor performance, troubleshoot issues.
Slack Management:
- Administer and maintain the Slack workspace.
- Develop and enforce best practices for Slack usage.
- Monitor the health and performance of Slack.
- Integrate Slack with other tools and services.
Collaboration & Support:
- Provide training and support to end-users on best practices.
- Work closely with IT and other departments to understand collaboration needs and improve system configurations accordingly.
- Develop and maintain documentation related to system configuration.
Other Skills
- Adaptability and diplomacy, strong analytical skills and efficient problem-solving.
- Result-oriented given a dedicated timeline/calendar.
- Good level of English (read/written/spoken).
- Knowledge of ITIL (change management process) would be a plus.
- Familiarity with scripting and automation to streamline administrative tasks in Jira, Confluence, and Slack.
- Experience with integrating collaboration tools into broader IT infrastructure (e.g., single sign-on, directory services).
- Relevant courses in Atlassian tools or Slack administration.
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We Offer
Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.
Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.
DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.
Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.
Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.
Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.