Description
• Proven record of success in operations management, operational enhancements, and change.
• Work closely with stakeholders/clients, to understand the requirements and work closely with them to align the overall vision
and strategy to achieve the required results ·
• Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career
development.
• Expertise in account and resource management handling large-scale engagements with 500+ team members
• Ability to manage multiple stakeholders simultaneously
• Work closely with stakeholders/clients, to understand the system’s functional and non-functional requirements in defining the
Product Vision
• Demonstrate leadership abilities with the deployment of software upgrades, enhancements, and fixes that are coordinated based on
release schedules
• Manage presales calls including drafting proposals, estimation, technical solutions, and delivering customer presentations
• Prepare and present proposals for new prospects and existing customers including pricing
• Manage the end-to-end transition of clients, both on-shore and off-shore
Requirements
• Play a critical role in building management depth by providing guidance and mentorship to all levels of leadership, as well as serving
as an outstanding role model.
• Develop employees and their skill sets to expand the team’s capabilities and provide growth opportunities for future leaders including
succession planning.
• Achieve operational excellence and drive process improvements by working closely with the operations teams.
• Support business expansion and growth
Job responsibilities
• Partner with teams to create an overall delivery strategy
• Handle large operations located at multiple locations
• Closely work with multiple stakeholders to formulate operational and strategic roadmaps for multiple projects
• Facilitate team meetings (Issue meeting agendas, timely meeting minutes, and action items) in partnership with the client teams for
decision-making, issue resolution, risk mitigation, and team engagement
• Follow up with action owners on open actions (tasks, document authorship, document approvals, etc.) to drive to the current schedule
• Proactively address the operational issues impacting the business and find long-term solutions·
What we offer
Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.
Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.
Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.
Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!
High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.