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Senior Technical Writer IRC238636
| Job: | IRC238636 |
| Location: | India - Gurgaon |
| Designation: | Senior Associate |
| Experience: | 3-5 years |
| Function: | Technical Writing |
| Skills: | Technical Writing |
| Work Model: | On-Site/Office |
Description:
We are seeking a talented and detail-oriented Technical Writer to join our team. In this role, you will be responsible for creating clear, concise, and user-friendly documentation for our products and services. You will work closely with engineers, developers, and other stakeholders to gather information, translate technical concepts into easy-to-understand language, and develop comprehensive documentation across various formats including paper, multimedia, web-based publications, and user sites.
Requirements:
- Bachelor’s degree or equivalent
Experience in technical writing or a related field.
Proven ability to create clear, concise, and user-friendly documentation for diverse audiences.
Excellent research and information gathering skills.
Strong understanding of technical concepts and the ability to translate them into easy-to-understand language
Familiarity with version control systems (like Git) and collaborative knowledge management platforms (like Confluence).
Working knowledge of Markdown for content creation.
Excellent written and verbal communication skills.
Strong attention to detail and ability to produce high-quality work.
Ability to work independently and as part of a team
Good to have:
Experience with API documentation
Experience with single-sourcing tools (e.g., MadCap Flare)
Experience with creating multimedia content (e.g., videos, screenshots) - WFO/Hybrid
24/7 Shifts
Job Responsibilities:
- Create, develop, plan, write, and edit operational, instructional, maintenance, or test procedures for various formats, including:
Paper-based publications
Multimedia resources
Web-based platforms
User sites
Embedded user assistance systems
Conduct interviews with subject matter experts (SMEs), technical staff, and users to gather accurate and up-to-date information for documentation.
Research and translate complex technical information into clear and concise user manuals, guides, and web-based documents for both technical and non-technical audiences.
Document engineering processes and specifications to ensure clarity and consistency.
Recommend and implement formatting styles that cater to the specific needs of both technical audiences and general users.
Ensure all documentation adheres to company style guides, documentation standards, and quality assurance (QA) procedures.
Utilize version control systems (like Git) and collaborative knowledge management platforms (like Confluence) to manage and track documentation effectively.
Leverage Markdown for efficient and clear content creation.
Possess a good understanding of HTML and CSS for formatting and styling web-based documentation (optional).
What We Offer
Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.
Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.
Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!