Salesforce Architect IRC240966

Job Responsibilities:

Highly motivated, cross-functional Salesforce Functional Consultant. The role is
primarily responsible for driving technology and process improvement for our customers, through
the Salesforce declarative features, tech stack and related ecosystem. This role requires best
practice knowledge for understanding functional business processes, identifying areas for
optimisation, and using Salesforce technologies to provide positive business outcomes.
What you’ll be doing
● Collaborating with a talented team of passionate Salesforce, data, QA, Heroku, and UI/UX
experts and partner closely with the world’s leading automotive manufacturers on a wide
variety of innovative projects.
● Understanding, designing, and creating Salesforce solutions for high profile clients.
● Leading workshops and facilitating requirement gathering sessions to determine client
needs, understand processes, and document user stories.
● Liaising with stakeholders and the technical team to gain a comprehensive understanding of
the customer’s processes and how to optimise them, and then working with the technical
team to translate this information into technical requirements.
● Work with various customer stakeholders to analyse business requirements and design
Salesforce solutions that enable the business to achieve its objectives, improve user
experience, and drive system adoption.
● Understanding declarative features of the Salesforce platform and configuring standard
Salesforce functionality to solve complex business requirements.
● Ownership of the enhancement backlog, partnering with the PM and stakeholders to jointly
prioritize initiatives.
● Complete gap analysis for as-is and to-be processes; translating into functional and
technical specifications.
● Support change management initiatives related to new feature releases including
documentation and training.
● Maintain familiarity with upstream / downstream integrations and their impact on feature
enhancements
● Provide the Professional Services team with Subject Matter Expertise related to the
proposed solution and client needs in order to ensure successful project delivery
● Understanding of system integrator and general consultancy ecosystem
● Engage and orchestrate with Subject Matter Experts (SMEs) across the organisation to
contribute to cross team service solution proposals, which may include components of
functional and technical scope and architecture, change management and training,
integration, and user experience, and gain consensus on an acceptable proposal across the
internal teams.
● Serve as a customer advocate in driving industry best practices and the evolution of
Salesforce product and platform functionality, courses and administrative services integral to
the customer’s success.

● Contribute thought leadership and best practices, both internally and externally, around
business transformation and delivery methodology.
● Contribute to enhance our delivery methodology and services practice
● Stay current with Salesforce releases and leverage updates applicable to organisational
requirements.

What We Offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.