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IT Systems Engineer IRC234438
Job: | IRC234438 |
Location: | India - Noida |
Designation: | Senior Software Engineer |
Experience: | 3-5 years |
Function: | Engineering |
Skills: | Active Directory, Azure Application Insights, Intel Vtune, MacOS, Microsoft Azure, Office tools, Windows |
Work Model: | Hybrid |
Description:
Position Summary:
The IT Systems Engineer will be an integral part of our small, but growing team. In this role, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals.
Requirements:
Bachelor’s Degree in Computer Science or related technical discipline or equivalent
Knowledge of basic computer hardware
Experience with desktop operating systems including Windows, and MacOS
Experience working in Office 365
Experience working with InTune
Experience working in a domain controlled environment and making AD & Group Policy changes
Extensive application support experience
Working knowledge of a range of diagnostic utilities
Exceptional written and oral communication skills
Ability to conduct research into hardware and software issues and products
Ability to present ideas to both technical and non-technical audiences
Highly self-motivated and directed
Proven analytical and problem-solving abilities
Experience working in a team-oriented, collaborative environment
Preferences:
Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in developing the end-user modules’ firmware, implementing new features, maintaining compatibility with the newest telecommunication and industry standards, as well as performing analysis and estimations of the customer requirements.
Job Responsibilities:
Document, maintain, upgrade, or replace hardware and software systems
Field incoming help requests from end users via both telephone and our ticketing system
Identify and learn appropriate software and hardware used and supported by the organization
Manage and support users in Office 365 suite (Office, Exchange, Teams, Sharepoint)
Manage and enroll devices into InTune Endpoint Device Management
Assist in helping deploy Azure Virtual Desktop instances (prior experience not needed but willingness to learn)
Assist in setting up Azure Storage Accounts and FSLogix Roaming profiles instances (prior experience not needed but willingness to learn)
Knowledge setting up SSO apps within Azure MyApps or a similar tool like Okta
Create, manage and domain join Azure Virtual Machines
Review User Sign-In logs for troubleshooting purposes
Review and Implement Conditional Access Policies
Support End users with MacOS and Windows
Manage and Support JAMF joined MacOS joined devices
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution
Perform hands-on fixes at the desktop level, including installing & upgrading software, implementing file backups, configuring systems & applications
Schedule and perform software and hardware improvements, upgrades, patches, reconfigurations and/or purchases
Test fixes to ensure problem has been adequately resolved
Perform post-resolution follow-ups to help requests
Deploy workstations, printers and additional office machines in a mixed Windows/OSX environment
Manage all end user software, including operating systems and productivity software as well as office network connectivity solutions
Conduct program reviews to evaluate alternative plans, improve systems engineering processes, manage program technical baseline, and perform system level tests to assure that subsystems and system performance is achieved in accordance with approved specifications
Prepare technical documents which define, specify, and recommend system/subsystem characteristics
Prepare management reports and conduct technical presentations for planning, implementation and corrective action using application of engineering principles
Perform validation of systems, including development of criteria and procedures as well as analyze and/or evaluate results of major engineering systems
Provide system/program engineering, technical support and technical training in support of our organization’s programs and initiatives, including but not limited to:acquisition, development, integration, sustainment, continued evolution, deployment and installation, and operational oversight
What We Offer
Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.
Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.
Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!