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Assistant Manager- GIS Mapping at Mahabubnagar IRC244260
| Job: | IRC244260 |
| Location: | India - Hyderabad |
| Designation: | Associate Consultant |
| Experience: | 10-15 years |
| Function: | Content Engineering |
| Skills: | project management and team management |
| Work Model: | On-Site/Office |
Description:
The Assistant Manager is responsible for managing a team of at least 100+ members, focusing on Quality Management, Product Management, and Process Management. Key duties include driving productivity, quality, and performance improvements while ensuring adherence to SLAs, TAT, and key metrics such as shrinkage, attrition, and absenteeism. The role requires allocating tasks, mentoring team members, and monitoring their performance to meet quality standards. The Team Lead will also oversee the preparation of daily, weekly, and monthly reports and must possess excellent communication skills for effective collaboration with stakeholders and team members.
Requirements:
• Ability to manage and lead a team of at least 100+ members.
• Strong expertise in Quality Management, Product Management, and Process Management.
• Proven experience in implementing measures to improve Productivity, Quality, and Performance.
• In-depth knowledge of SLAs, TAT, and key metrics related to Productivity, Quality, Shrinkage, Attrition, Absenteeism, and Performance Reviews.
• Skilled in allocating tasks, driving team delivery, and ensuring adherence to quality standards.
• Experience in mentoring, monitoring, and guiding team members to ensure high performance.
• Proficient in creating and managing Daily, Weekly, and Monthly reports.
• Excellent communication skills, with the ability to interact effectively with all team members and stakeholders.
Preferences:
• Experience managing large teams (100+ members) in a fast-paced environment.
• Proficient in using GIS software such as ArcGIS, QGIS, or other industry-standard mapping tools for data visualization, analysis, and mapping.
• Strong expertise in Quality Management, Product Management, and Process Management.
• Proven track record of driving productivity, quality, and performance improvements.
• In-depth knowledge of SLAs, TAT, and metrics related to productivity, quality, shrinkage, attrition, and absenteeism.
Job Responsibilities:
• Drive the team to meet business goals in alignment with client-defined SLAs, focusing on quality, productivity, team performance, shrinkage, time spent on tools, TAT, and other metrics.
• Maintain, create, and review daily process reports to track team performance.
• Monitor daily tasks, prioritize them based on requirements, and assign work to team members.
• Follow up on assigned tasks, identify challenges, and proactively find solutions to address them.
• Conduct quality audits and provide feedback to ensure continuous improvement.
• Perform root cause analysis (RCA) for productivity and quality drops, developing action plans to reduce issues.
• Prepare weekly and monthly review decks for stakeholders and clients, sharing insights and progress.
What We Offer
Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.
Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.
Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!