We Are ServiceNow Sales, Services, and Technology Partner
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ServiceNow empowers enterprise organizations to achieve their digital transformation goals through a single cloud platform. The Now Platform delivers digital workflows that connect people, functions, and systems across the entire organization — be it IT workflows, Employee workflows, Customer workflows, or Creator workflows. By reinventing and automating key business workflows, as well as digitizing data, the Now platform enables organizations to accelerate innovation, increase agility, enhance productivity, and create experiences that meet the high expectations of employees and customers alike. As a ServiceNow partner, GlobalLogic helps organizations seamlessly integrate and automate complex business processes such as DevOps, ITOM, SecOps, GRC — as well as connect applications and data (on-premise/cloud) — to deliver superior experiences.
For more information, visit Servicenow page.
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Accelerating Digital Transformation with Structured AI Outputs
Enterprises increasingly rely on large language models (LLMs) to derive insights, automate processes, and improve decision-making. However, there are two significant challenges to the use of LLMs: transforming structured and semi-structured data into suitable formats for LLM prompts and converting LLM outputs back into forms that integrate with enterprise systems. OpenAI's recent introduction of structured … Continue reading Experience Design →
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Accelerating Enterprise Value with AI
As many organizations are continuing to navigate the chasm between AI/GenAI pilots and enterprise deployment, Hitachi is already making significant strides. In this article, GlobaLogic discusses the importance of grounding any AI/GenAI initiative in three core principles: 1) thoughtful consideration of enterprise objectives and desired outcomes; 2) the selection and/or development of AI systems that are purpose-built for an organization’s industry, its existing technology, and its data; and 3) an intrinsic commitment to responsible AI. The article will explain how Hitachi is addressing those principles with the Hitachi GenAI Platform-of-Platforms. GlobalLogic has architected this enterprise-grade solution to enable responsible, reliable, and reusable AI that unlocks a high level of operational and technical agility. It's a modular solution that GlobalLogic can use to rapidly build solutions for enterprises across industries as they use AI/GenAI to pursue new revenue streams, greater operational efficiency, and higher workforce productivity.
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Unlock the Power of the Intelligent Healthcare Ecosystem
Welcome to the future of healthcare The healthcare industry is on the cusp of a revolutionary transformation. As we move beyond digital connectivity and data integration, the next decade will be defined by the emergence of the Intelligent Healthcare Ecosystem. This is more than a technological shift—it's a fundamental change in how we deliver, experience, … Continue reading Experience Design →
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Crowd-Striked: Lessons Learned and Best Practices for Future Prevention
Incident Summary On July 19, 2024, CrowdStrike released a content configuration update for the Windows sensor that resulted in widespread system instability, causing Windows systems to experience the "Blue Screen of Death" (BSOD). The issue was traced to a channel file named “C-00000291*.sys” included in the update, which caused system crashes upon deployment. “Channel files” … Continue reading Experience Design →
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