Site Reliability Engineer Manager IRC259649

Description

Our client provides cutting-edge software and service solutions for IT and customer service management, enabling businesses worldwide to streamline workflows, enhance collaboration, and optimize service delivery. The focus is on developing smart, scalable, and reliable solutions that help organizations adapt to the demands of an increasingly digital world.

Requirements

We are looking for an experienced Site Reliability Engineering Manager (SRE) to lead and scale our SRE team, establish best practices, and drive a culture of reliability and automation. This role requires a minimum of 5 years of management or leadership experience, along with deep expertise in cloud technologies, Kubernetes operators, and modern deployment strategies.

Key Qualifications

• Minimum 5 years of experience leading and managing SRE teams for SaaS or similar platforms
• Availability for business trips in the first months of the project
• Proven experience with modern cloud technologies and Kubernetes operators to drive scalable and efficient solutions
• Ability to lead and navigate large-scale transformation processes
• Degree in Computer Science, Software Engineering, or a related field

Job responsibilities

• Establish and implement SRE best practices, including KPIs, SLOs, SLAs, error budgeting, documentation, and post-mortem procedures
• Recruit, onboard, and lead a team of Software Engineers focused on Site Reliability
• Advocate for a culture of continuous improvement across teams
• Represent the SRE team to stakeholders, customers, and internal teams
• Organize and drive SRE enhancement processes, ensuring teams focus on priorities and key milestones
• Proactively identify and resolve system reliability issues through software-based solutions
• Educate and empower developers to adopt reliability-based approaches
• Own deployment, availability, reliability, and performance targets across multiple services
• Strengthen the collaboration between R&D and Operations, streamlining deployment and release processes
• Identify and implement new approaches to optimize time-to-market, deployment complexity, automation, and software dependencies

This is an exciting opportunity to lead a high-impact SRE team, drive modern cloud transformation, and ensure service reliability and scalability in a cutting-edge technology environment.

 

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What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.