Technical Writer IRC258707

Description

A leading US telecom provider is seeking a Technical Writer to join its API Program and lead documentation
efforts for business-critical APIs and other developer tools hosted on internal and
external developer portals.
The right candidate will have demonstrated experience with API documentation in
consumer and/or enterprise technology settings.

 

Requirements

• Bachelor’s degree or higher
• 6-8+ years relevant experience; but, for the right candidate, willing to accept 5+
years
• Writing samples that demonstrate 3 years of experience drafting REST/RESTful APIs
• Working knowledge of YAML and JSON
• Able to grasp source code, architecture diagrams, and more
• Process-oriented and accustomed to Agile work environments and a start-up pace
to projects

• Adept at producing concise, high-quality documentation that maximizes online
visual spaces
• Highly-skilled grammarian who can write within established style guidelines
• Experience with Swagger/OpenAPI Specification
• Strong interpersonal and organizational skills plus keen attention to detail
• Capable of establishing and evolving documentation review processes for groups of
APIs prioritized for inclusion on internal and external developer portals
• Visual thinker who can create and maintain standards for technical diagrams and
illustrations intended for API docs
• Comfortable occasionally writing developer-facing support text and organizing and
editing internal Confluence pages and tech papers
• Accustomed to high-tech environments and working with cross-functional product
development, management, and design teams.

Job responsibilities

• Fluent in authoring API reference documents and developer guides that help
empower others to create innovative new business applications
• Capable of crafting content that is as technically sound as it is clear and concise
• Attuned to the differences between PUT and POST methods in REST APIs
• Willing to experiment with new ways to organize and deliver content online
• Autonomous and comfortable juggling multiple, overlapping, and, at times,
competing priorities
– Comfortable forging relationships with geographically-dispersed development
and product teams
– No stranger to the Atlassian suite and Content Management Systems (CMS)

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.